Though jokes about the quality of airplane meals are widespread, the issue may not be entirely baseless. Like food in restaurants and supermarkets, food served on airplanes may be tainted with bacteria that cause foodborne diseases. Recently, unusual and concerning items have been discovered in airline food. Recently, a metal blade was discovered in a meal on an Air India trip.
Similarly, the incident a customer on the same journey from Cochin to Dubai received a nasty surprise when he found an insect in his dessert. The matter, within no minutes, became the talk of the town and has attracted a lot of criticism. At last, Air India responded to the incident.
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The Insect found in an Air India meal left a passenger red-faced
A passenger traveling from Cochin to Dubai on the Air India airline found an insect in his dessert. Tomy Frank, the passenger, notified the cabin personnel right away, and they replaced the dessert and apologized immediately. However, Frank was left wondering how the insect ended up in his food.
Speaking about the incident, Tomy Frank said,
They immediately apologised for the incident and replaced the dessert. What I am really curious about is how did the insect end up in the dessert. I had read reports about a blade being found in an Air India in-flight meal a few days back and now this. How are we supposed to have faith that food served by the airline is fit to eat?
He added,
What action is the airline going to initiate in light of these incidents, which have become the new normal? I’m not sure about the number of instances of abnormal objects being found in Air India in-flight food but based on research I did after this incident, there were more than five such incidents in the past few months, which is concerning.
Have a look at his posts
Dear @airindia
Is this insect a freebie along with the dessert serving inside your aircraft.
Happened on 25th June, 2024…
No reply till date…@airindia @DGCAIndia @KochiAirport pic.twitter.com/0vuhnpR56M— TOMY FRANK (@tomylegend) June 21, 2024
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— TOMY FRANK (@tomylegend) June 21, 2024
I hv got this insect from the dessert served at Air India flight from Cochin to Dubai on 25th June 2024. I hv raised the issue with the cabin crew and they hv noticed it and replaced it.
But I need to know what action did @airindia have taken on this reported unusual event 🤔
— TOMY FRANK (@tomylegend) June 21, 2024
How did Airlines react to the incident?
Air India issued a statement on X in reaction to the latest incident, saying,
Dear Mr Frank, we always try to ensure quality standards are met at every step of our meal service. However, we are sorry to note your experience. We never want our passengers to face such inconvenience.
Dear Mr. Frank, we regret to note your overall experience. We never want our passengers to face such inconvenience. Please help us with your booking details via DM. We’ll highlight the same for the necessary review.
— Air India (@airindia) June 21, 2024
Meanwhile, earlier this month, Air India received a show-cause notice from the Directorate General of Civil Aviation (DGCA) for violating the Civil Aviation Regulations (CAR) and inflicting inconvenience on passengers. However, despite this, these kind of incidents are surfacing and causing problems for both airlines and passengers.
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Have you faced any such incidents on Air India? Let us know in the comments.
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